WTA Group Reviews

36  Excellent
TrustScore 4.5 out of 5

4.7

In the Logistics service category

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Rated 5 out of 5 stars

I've only been working with WTA over a…

I've only been working with WTA over a few shipments, however, moving forward I am looking to do all shipments with them as I have found them to be so easy to work with. They're reliable, responsive and to be honest they take the stress and the guesswork out of it. It's lovely to work with people who feel like they're on your team.

Date of experience: 18 August 2023

Reply from WTA Group

Thank you for taking the time to leave a review Lucy.


Rated 5 out of 5 stars

We have been using WTA services for few…

We have been using WTA services for few years now. They are very friendly, supportive, prompt and reliable. Being prompt to our enquiries/queries are utmost with the business. Their prices are very competitive, and they always welcome comparison to achieve better price. Highly recommend .

Date of experience: 14 August 2022

Reply from WTA Group

We appreciate you taking the time to leave a review


Rated 5 out of 5 stars

Lantana Publishing

Lantana Publishing have worked with WTA since 2018 and they have always delivered. Martin, Sharon and their colleagues have coped calmly with pandemics, strikes, stranded ships and last minute timetable changes. We value the fact that we can rely on them to work directly with our printers, handle our customs requirements and pull out the stops when a fixed deadline is fast approaching. They do not always update us as often as we would like but, in their defence, they do respond very quickly whenever asked.

Date of experience: 03 July 2023

Reply from WTA Group

Thanks so much for the feedback, Judith. I will share your comments about being proactive with updates, so hopefully we can improve your experience with us a little bit more, Keri


Rated 5 out of 5 stars

We have worked with WTA for many years…

We have worked with WTA for many years now. They are very professional, efficient, understanding and always honest.
On the very few occasions we have experienced problems, they have always been rectified quickly & professionally.
Very quick to answer emails, and always ensuring that we have the latest information available.
Evan & Kim really do go above and beyond for us.

Date of experience: 08 August 2023

Reply from WTA Group

Thank you so much for your kind words Nicky


Rated 5 out of 5 stars

We've been working with WTA since last…

We've been working with WTA since last year and always found them to be helpful and well organized. Outstanding customer service and always easy to work with! Highly recommend!

Date of experience: 15 August 2023

Reply from WTA Group

Thank you for your kind words.


Rated 5 out of 5 stars

WTA - Great Company

WTA are a very professional company to work with their team go above and beyond to find solutions.

They are well connected worldwide and are very competitive in terms of pricing and service level is second to none.

They give concise and accurate updates on all of our shipments and can react to last minute arrivals without any issues at all.

Have used quite a few forwarding agents in the past and can safely say that WTA is up there with the best of them - would highly recommend!

Date of experience: 03 July 2023

Reply from WTA Group

Thanks, Peter, that's lovely to hear. I really appreciate you spending the time to share your experience.


Rated 5 out of 5 stars

I have been reliably using WTA for 8…

I have been reliably using WTA for 8 years now. They have shipped every type of consignment efficiently and effectively. There is also a fantastic level of involvement at an account manager level.

Date of experience: 01 August 2023

Reply from WTA Group

Thanks Sam, we really appreciate your positive feedback.


Rated 5 out of 5 stars

Highly recommended

At Mama Makes Books, we have been working with WTA for a year now to ship our books from overseas printers to UK warehouse. We'd highly recommend them. From quote to delivery, they are efficient, knowledgeable, competitive, supportive and their communication is superb. Nice team, too!

Date of experience: 11 July 2023

Reply from WTA Group

Thanks, Penny, really appreciate you spending the time to share your experience.


Rated 5 out of 5 stars

A pleasure to deal with!

We've been dealing with WTA since 2017 and always found them to be knowledgeable, helpful and well priced. They were an invaluable partner when we had a large multi-container despatch to NZ, AU, USA, and the Caribbean last year. A pleasure to deal with!

Date of experience: 05 July 2023

Reply from WTA Group

Thanks so much for finding the time to feedback.


Rated 5 out of 5 stars

Excellent company!

I have been working with WTA for many years and have always found them a pleasure to work with. They make the delivery process from our printers to our warehouse and clients completely seamless and smooth, their pricing is competitive and communication second to none. I would highly recommend them.

Date of experience: 19 July 2023

Reply from WTA Group

Thank you for taking the time to leave a review Ulrika, we really appreciate it.


Rated 5 out of 5 stars

Trustworthy and reliable Freight Forwarder service

Igloobooks have been working with WTA over 10 years now and I can honestly say (on behalf of the company): they are very professional teams and it has been a pleasure to work with both UK and China offices. Quick communication and attractive prices made the partnership easy and enjoyable. Thanks to Martin, Sharon and the rest of the team!

Date of experience: 10 July 2023

Reply from WTA Group

Thanks for the review, appreciate you spending the time to share your experience, Keri


Rated 5 out of 5 stars

Above and beyond customer service

We started working with WTA around a year ago when we were looking for guidance around the complicated customs regulations for our exports into the USA.

What sets WTA apart from other freight forwarders we have dealt with is the service their people provide and the drive they have to go above and beyond to find solutions to complex logistical problems.

Date of experience: 03 July 2023

Reply from WTA Group

Thanks for sharing your experience with the team, Connor. Lovely to hear.


Rated 5 out of 5 stars

EXCELLENT COMPANY

I have been using WTA for many years now and cannot fault them. Very professional and always very quick to respond to any queries.

I would highly recommend WTA

Date of experience: 04 July 2023

Reply from WTA Group

Thanks for the review, Ben. Great to hear about your experience.


Rated 4 out of 5 stars

Great overall service

Great overall service. Competitive prices and good customer service.

Date of experience: 12 July 2023

Reply from WTA Group

Thanks for sharing your experience, Donna, we really appreciate it.


Rated 5 out of 5 stars

Have been using WTA for the past 6…

Have been using WTA for the past 6 years. I have nothing but positive things to say about them. Competitive rates, great customer service and easy to deal with.

Date of experience: 11 July 2023

Reply from WTA Group

Thanks for the feedback Ben, really appreciate your kind words.


Rated 5 out of 5 stars

Alphatech have worked with WTA dealing…

Alphatech have worked with WTA dealing with small and large imports from Portugal and the US to the UK. They are always very helpful with all enquiries we send their way and go the extra mile with our own customers as well.

Date of experience: 04 October 2022

Reply from WTA Group

Thanks Sam, we really appreciate this feedback and so pleased you are having such a good experience! Keri


Rated 5 out of 5 stars

Exceptional Service from WTA

We have been working with WTA for a number of years now and their service is exceptional. They respond quickly to emails, are very efficient and will always try and work to our preferred collection dates. A pleasure to work with.

Date of experience: 17 March 2023

Reply from WTA Group

Thank you so much for your kind words, Micaela, we really appreciated you finding the time to share your experiences. Keri


Rated 5 out of 5 stars

Extremely impressed with their exceptional service.

We had previously partnered with WTA for several years, but decided to discontinue the collaboration due to pricing concerns. However, after a few years, we recently resumed our working relationship, and we are extremely impressed with their exceptional service. They are highly responsive to emails and demonstrate great efficiency. Working with Justin and Ben has been an absolute pleasure.

Date of experience: 20 June 2023

Reply from WTA Group

Thanks for sharing your experience, it's really nice to be working with you again.


Rated 5 out of 5 stars

Profile Books

We have worked with WTA for over 10 years; they provide excellent and efficient service and always offer clear and helpful advice. Would thoroughly recommend.

Date of experience: 03 July 2023

Reply from WTA Group

Thanks Ali, we appreciate you finding the time to share your experience of working with WTA.