There isn’t much Justin doesn’t know about logistics and how to deliver extraordinary customer service to his clients. For Justin, delivering a personalised service is why his customers keep coming back and will often refer him to other organisations. Over 20 years of experience working in the International Freight Forwarding Industry is a long time, and over that time the industry has transformed itself. However, the one area that is still as important today as it was 20 years ago is maximising customer service, going above and beyond to help clients. He has been able to apply his skill set to bring on board many new clients, ensuring that they receive ongoing service excellence and pro-active solutions.
His approach is based on being open and honest from the start, rather than providing false promises which invariably lead to disappointment later on. Clients have appreciated this refreshing approach – it ensures a relationship based on trust builds quickly and clients feel confident that they can use WTA for all of their logistical requirements. He understands that the role of the logistics provider is to make life as easy as possible for the client, and he works tirelessly to ensure this happens.
Justin’s incredible skill and experience in the industry gives him the ability to provide you with the very best in logistics.
Working hand-in-hand with you, Justin develops a bespoke solution that’s an exact fit for your business’ needs - all while giving you a truly white-glove experience from start to finish.
Contact Justin today to discover how he can assist you with a fully comprehensive freight service.
