ESG Strategy

Our ESG strategy is built around three pillars that allow us to deliver sustainable solutions for our customers; have strong governance which ensures we are an ethical business and a business that minimises its impact on the world we all share.

Our planet
Our people
Our business

Our planet

Climate action

To create a sustainability working group across all offices to define and drive strategies.
To agree on robust, yet realistic Net Zero targets.
For all sites, where this is within our control, to have energy contracts that are REGO backed.
To offer green lane solutions for our customers, and keep them updated with all advancements across the industry to help them choose the more sustainable option.
To use our technology platform to allow customers to easily access their carbon reports, but ultimately offset any carbon usage through the system too.

Resource use

For all WTA offices to have recycle bins available and a robust strategy to 1% landfill by 2025.
For all single-use plastic to be banned from our office from 2025.
To reduce our travel by 10% yoy.

Our people

Safety and wellbeing

To maintain a zero serious incident KPI, and reduce near misses by 10% yoy.
To roll out a comprehensive well-being programme looking at fitness, mental health and cross-team collaboration.
To develop our Employee Assistance Programme and Employee Wellbeing hub further.

Culture

To maintain strong family values and develop long-term careers at WTA, whilst also embracing new talent and ideas.
To ensure a culture of accountability and innovation to create high-performing teams.
To break down silos across the teams and offices.

Diversity and inclusion

To create a robust recruitment strategy that encourages a broad and diverse selection and candidates, and ensure once at WTA we have an inclusive culture where colleagues feel comfortable bringing their true selves to work.

Community impact

To support our four main charities through fundraising, donations and volunteering opportunities. Including regular book and toy donations.

To support colleagues with causes close to their hearts with matched funding up to £500.
To encourage colleagues to use their one paid volunteering day.

Our business

Governance

To continue having a clear governance structure, with defined rules and responsibilities.
To have a clear KPI structure of accountability against the strategy, which is the lynchpin to having a sustainable business for our colleagues.
Recording and auditing suppliers and partners against the code of conduct.
Anti-corruption policies and whistleblowing to be written, shared and enforced.
To ensure the Risk Register is robust and discussed at all monthly Board and SLT meetings.

Customer engagement

To embrace technology to remain competitive, but balance with a strong customer experience.
To create strong customer comms strategies to retain customers, reviewing ‘at risk’ customers monthly at SLT.

Data security

IT have a robust infrastructure and cyber security policy.
To ensure the Data Protection and GDPR strategy is being adhered to.

Innovation

Keeping abreast of the competition to ensure the company remains in a strong position.
Developing and introducing new products.
Introducing green alternatives to our customers.

Transparency & accountability

To ensure our customer platform allows customers to meet their own ESG reporting responsibilities, and can make informed decisions on their carbon emissions within their supply chain.

Partnerships

We will ensure that any partners we work with align with our own ESG strategy, policies and procedures, minimizing any reputational risk.

ESG Strategy

Our planet
Our people
Our business

Our planet

Climate action

To create a sustainability working group across all offices to define and drive strategies.
To agree on robust, yet realistic Net Zero targets.
For all sites, where this is within our control, to have energy contracts that are REGO backed.
To offer green lane solutions for our customers, and keep them updated with all advancements across the industry to help them choose the more sustainable option.
To use our technology platform to allow customers to easily access their carbon reports, but ultimately offset any carbon usage through the system too.

Resource use

For all WTA offices to have recycle bins available and a robust strategy to 1% landfill by 2025.
For all single-use plastic to be banned from our office from 2025.
To reduce our travel by 10% yoy.

Our people

Safety and wellbeing

To maintain a zero serious incident KPI, and reduce near misses by 10% yoy.
To roll out a comprehensive well-being programme looking at fitness, mental health and cross-team collaboration.
To develop our Employee Assistance Programme and Employee Wellbeing hub further.

Culture

To maintain strong family values and develop long-term careers at WTA, whilst also embracing new talent and ideas.
To ensure a culture of accountability and innovation to create high-performing teams.
To break down silos across the teams and offices.

Diversity and inclusion

To create a robust recruitment strategy that encourages a broad and diverse selection and candidates, and ensure once at WTA we have an inclusive culture where colleagues feel comfortable bringing their true selves to work.

Community impact

To support our four main charities through fundraising, donations and volunteering opportunities. Including regular book and toy donations.

To support colleagues with causes close to their hearts with matched funding up to £500.
To encourage colleagues to use their one paid volunteering day.

Our business

Governance

To continue having a clear governance structure, with defined rules and responsibilities.
To have a clear KPI structure of accountability against the strategy, which is the lynchpin to having a sustainable business for our colleagues.
Recording and auditing suppliers and partners against the code of conduct.
Anti-corruption policies and whistleblowing to be written, shared and enforced.
To ensure the Risk Register is robust and discussed at all monthly Board and SLT meetings.

Customer engagement

To embrace technology to remain competitive, but balance with a strong customer experience.
To create strong customer comms strategies to retain customers, reviewing ‘at risk’ customers monthly at SLT.

Data security

IT have a robust infrastructure and cyber security policy.
To ensure the Data Protection and GDPR strategy is being adhered to.

Innovation

Keeping abreast of the competition to ensure the company remains in a strong position.
Developing and introducing new products.
Introducing green alternatives to our customers.

Transparency & accountability

To ensure our customer platform allows customers to meet their own ESG reporting responsibilities, and can make informed decisions on their carbon emissions within their supply chain.

Partnerships

We will ensure that any partners we work with align with our own ESG strategy, policies and procedures, minimizing any reputational risk.

ESG Strategy

Our planet

Climate action

Resource use

Our people

Safety and wellbeing

Culture

Diversity and inclusion

Community impact

Our business

Governance

Customer engagement

Data security

Innovation

Transparency & accountability

Partnerships

ESG Strategy

Our planet

Climate action

Resource use

Our people

Safety and wellbeing

Culture

Diversity and inclusion

Community impact

Our business

Governance

Customer engagement

Data security

Innovation

Transparency & accountability

Partnerships

Further reading

Research paper

Managing reputational risk of supply chains

Research paper

From niche to mainstream to international, the growth of plant-based brands

Podcast

Is China still the worlds' import hub?

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