About the client
Since 2008, the company has been offering support for small to medium-sized businesses that need to import goods from abroad - focusing on helping Amazon and eBay stores and all types of e-commerce. Organising shipments from overseas can be daunting, whether it be for an individual/sole trader to a medium-sized business. Our client provides that helping hand, no matter how small the shipment, to make it happen.
The challenge
When 100’s of smaller shipments are part of a consolidation, you need exceptional organisation to ensure that the goods arrive on schedule. The biggest challenge comes in the planning stages, coordinating the loading of so many small shipments. Then comes the requirement to track that shipment on its journey. WTA UK needed to deliver a detailed strategy to address these challenges.
How we helped
It was essential for WTA UK to create efficiencies for our client, who needed their service offering to remain price competitive. One of the ways that we successfully achieved this was developing an API for bookings to come across to WTA electronically. Part of the strategic planning was to ensure that we had watertight SOP’s in place, especially when it came to communicating and notifying our origin agent. Shipments are arranged in-line with the agent/carrier requirements.
Data analysis and reporting
With data analysis and reporting, we can provide our client with all the visibility that they need. We supply regular KPI reports to demonstrate that this account is being handled in accordance with their wishes and is achieving all necessary objectives.
Origin reports
The entire shipping journey is mapped out tracked for the client, providing detailed cost and time reports.
Arrival report
Showing all arrivals due, estimated de-van date, clearance date, when documents are received, when the goods are customs cleared, date the delivery note is sent, estimated delivery date and when POD is received.
How does this help you?
If you want to have more visibility in your supply chain and to collaborate with a logistics partner that will develop customised solutions to find efficiencies in your supply chain, then WTA is here to help.
Have a question? Speak to our import specialist
Jade Blackburn has worked with companies of all sizes across the globe to create effective import strategies.
