It is this knowledge of our industry which made Samantha the perfect choice to be a fundamental part of the WTA food team. Ever since Samantha started handling food accounts in 2013, she has fully immersed herself in the food industry. She has made it her mission to learn everything there is to know about the movement of food products globally.
As the key account manager and sole contact for 2 of the largest food companies in the UK Samantha is exceptionally customer-focused. She will always go out of her way to ensure that she is providing the most accurate and valuable information possible. An expert on compliance and how to enter new markets, Samantha is always keen to see the process through from start to finish. Her attention to detail is a huge asset when checking paperwork and ensuring the correct incoterms are being agreed upon.
With a focus on Europe, the US, the Middle East and Australia, Samantha knows what is required to successfully send food products to these areas that are notoriously strict on their food import requirements. She can advise on all aspects of the process, including labelling, compliance and distribution.
Always keen to add value to the service our customers already receive, Samantha is willing to help out in any way possible. She has even been known to arrange lab testing of certain products, not something you get from your average forwarder.
Samantha is forever looking for ways to streamline her customers' supply chains. Offering bespoke reporting, she can regularly advise on ways to make the process more efficient and cost-effective.
Samantha likes to see herself as an extended member of her clients business, always working within their best interests and fully immersing herself in the processes and product offerings.
If you need expert assistance in moving your food product globally, then Samantha and the expert WTA Food Team are on hand to help.