Who are JDE?
Jacobs Douwe Egberts are the world's leading pure-play coffee and tea company, headquartered in The Netherlands.
Founded over 265 years ago, today JDE operates in more than 100 countries, through a portfolio of over 50 brands including Peet's Coffee, L’OR, Jacobs, Senseo, Tassimo, Douwe Egberts, OldTown, Super, Pickwick and Moccona.
Chances are, we’ve all enjoyed our morning cuppa courtesy of JDE many times over the years.
Maximising value added
JDE’s relationship with WTA goes back over 20 years. Our work is mostly with their R&D department, transporting top
secret product innovations between European destinations, including France, Germany and the Netherlands. Vital for
ensuring JDE maintain position as a market leader in their industry.
Our value to JDE, is in our responsiveness and high-quality service.
The R&D team need a logistics provider who can ensure the security of high-value cargo, arranged at short notice. The
nature of new product development involves company stakeholders at a variety of levels. Our high level of
organisation means we can accommodate complex transportation requests, often with only 24-48 hours' notice.
JDE benefit from the decades of experience running through our food and road freight teams, alongside strong
relationships with only the most reliable hauliers, to deliver a solution which meets their goals.
A solution working for all parties…
David Cowell
WTA Customer Success Manager, Road Freight
“Speed of service is the vital component of our work with JDE. New product development is a complex process, involving many business stakeholders.
Consequently, taking a call one day for delivery the next is not uncommon. We’re always ready to move quickly to support JDE with their future product lines, reducing time to market.”
Charles Edge
R&D Facilities Manager, JDE
“WTA are an excellent support pillar for our business ensuring we have goods and samples in the correct place at the correct time to keep our development programs on track.
In Research and Development shipment requests are always changing and sometimes come in late, WTA are always there and flexible to keep up with our fast pace of innovation. WTA are quick and reliable to keep goods moving from all parts of the world.”
Simon McAvoy
WTA Customs Specialist
“In our initial process meetings, JDE were impressed with our thorough approach to UK customs and that has continued to this day.
Emphasis is placed on speed, transparent pricing and the expertise of our team. With those 3 priorities, JDE’s supply chain has been able to continue functioning effectively, despite the border disruption in recent years.”
What WTA’s work with JDE means for you
WTA’s long-established relationship with JDE embodies our approach to business.
We believe in building partnerships with our clients, more than just transactional relationships. We’ll work with you to find a logistics solution which perfectly meets your supply chain KPIs, whether that is speed of service, sustainability, cost optimisation, lead time reduction or anything else.
We encourage clients to demand more of their freight forwarder. They should be delivering free market insights and using their expertise to improve your supply chain.
We have the same approach with our people. Building long-term careers with WTA is a key focus of the business. That’s why 45% of our team have been with us more than 5 years. Happy and experienced staff is our service superpower.
What our other customers say…
Meet Keri Barton.
Global Sales and Marketing Director, WTA
Keri has built her expertise in the sector over many years having previously having ran a brewery which exported to US, Canada, Italy and China. and consequently is able to expertly advise businesses of all sizes in the sector.
It's Keri's personal experience that drove her ambition to build a beverages department which perfectly solves the challenges she faced.